Is your site secure? Yes, our site is secure. All of the information you submit is sent to on a completely secure wholesale silk florals ssl connection.how can i change my mailing address for your catalog? if you are a registered on-line shopper, your personal information is automatically updated in our system. if you are not a registered on-line shopper, please send the mailing label off of your most recent catalog to p.o. box 161009, fort worth, texas, 76161-9967. how can i request floral centerpieces a copy of your annual report? you can request a copy of the annual report in one of two ways. go to the investor relations section of the web site and special day florals send an e-mail directly to investor relations or contact investor relations by phone or by fax a we want to assure you that we are using ssl technology so that no one but you can access your private information.

what delivery charges can i expect when i place an order on-line?most orders are shipped ups® ground service and you can expect delivery within 7-10 working days. for specific information on delivery and freight charges, please see our shipping/ delivery section under customer service. what is your return policy? at , you can always shop with confidence… your satisfaction is assured. if within 30 days you are not completely satisfied, return the item for an exchange, gift certificate, or full refund, including tax. sorry, we are unable centerpieces to refund shipping charges.do you have a bridal or gift registry no, we do not have a bridal registry at this time.can you ship items florals internationally? currently, we are not able to ship products or catalogs to international addresses.

where are your outlets located?we have a number of outlets located across the u.s. the best way to centerpieces find the outlet nearest you is to search by state under store locations. florals freight charges some items that are bulky or heavy increase our shipping costs to you. when required, we show these higher costs in ( ) immediately following the text information about the product. these charges are in place of the chart above - not added to it. be sure to see the detailed information page for the item you are interested in to get complete product and shipping information. centerpieces we require a daytime phone number for all freight merchandise in the event that our delivery florals company needs to contact you regarding the delivery arrangements.in-home deliverydue to size and weight restrictions, our in-home delivery service delivers some of our larger furniture items and upholstered items. when you are on a page giving centerpieces us information, such as catalog request page or a checkout page, your e-mail address and credit card information are always kept secure and confidential.

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